Single Tracker Motorcycles Privacy Statement

Introduction

Everyone at Single Tracker Motorcycles takes your privacy very seriously so our privacy policy is to protect all our website visitors and all those who subscribe to our emails. This statement will tell you how we collect your information and what we do with it and who it is shared with, We hope it will allow you to make informed choices about how you want us to use your information.

How we collect and store your data

We collect the data you provide us when you use our website contact form, When collecting information relating to any purchases you make of our goods or services, when signing up for distribution lists to receive news and marketing and when supplied to us via Suzuki GB when contact has been requested.
All your data is then stored on our in house server which can only be accessed by our members of staff and our primary trading partner Suzuki GB.

Using your personal data

The information you provide us will be used for the purpose it was provided, including:
To meet the terms of your order;
To send statements & invoices;
To send our email newsletter & special offer emails, if you have requested it (you can unsubscribe from these emails at any time using the link provided in said emails);
To Provide Suzuki GB your information as is applicable for providing goods or services & if requested contact for marketing purposes (you can unsubscribe from marketing contact at any time using the methods explained in provided marketing).

Sharing personal data

We may share your personal information to any of our staff or to Suzuki GB where it would be reasonable to do so, we may also share with 3rd parties when applicable to completing work ordered by yourself (If consent is necessary to facilitate this sharing we will ensure it is obtained before processing).
We may be legally obliged to disclose your personal information to the extent that we are required by law to do so.
Except as stated by this policy we will not provide your personal information to third parties.

Security of Personal Information

All your information is stored on our in house server which is protected via firewalls and where applicable paper copies are kept secured on-site.

Your rights

You may instruct us to provide you with any personal information we hold about you via a Subject Access Request.
You may instruct us to no longer process you personal information which we will do so as quickly as possible.
You may instruct us to destroy all of your personal data not required by law which we will do so as quickly as possible.
You may instruct us to stop using your data for marketing purposes which we will do so as quickly as possible. (this can be done by simply sending a email to Sales@singletracker.co.uk with just "unsubscribe" in the title)

Cookies

This website only uses cookies to help us make the experience on the site better. Cookies are small files which are sent back and forth with web pages which can be used to identify that you have previously visited a site, or to store small bits of information locally with you. If you want to know more about what cookies are and how to control them, AboutCookies.org is a great resource, or read on to see what we use cookies for:

Cookie

Name

Purpose

More info

Google Analytics

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We make use of a tool from Google called Google analytics which tells us about the way people are using this website. It uses cookies to detect that someone has been to the site before, so that we can see how often people return to the site, how long they stay, and where on this website they tend to go. We use this to try to work out what kind of experience they're having on the site, so we can make it better. Google Analytics sets cookies to help us accurately estimate the number of people visiting this website, and let us see how they're moving around the site. We use this when we make decisions on the type of content we create and how we structure the site. .

Click here for an overview of privacy at Google

For more information about Google Analytics and the cookies it sets, please take a look at this breakdown of their cookies.

Session Cookies

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Session cookies only last for the duration of a user's visit to a website. Session cookies help improve the functionality of website by passing information on from one page to another. For example, if you log in to our website, session cookies are used to keep you logged in. This cookie is deleted when you close your browser.

Visit the PHP website

AddThis Cookie

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AddThis is used to give visitors the option to recommend our website content on social networks such as Facebook and Twitter. You will see icons on the top and bottom of each of our web pages.

AddThis privacy policy

Where can I find more information about cookies, and how do I turn cookies off or delete cookies?

Find out more about cookies including how to disable/enable and delete them at the following website www.aboutcookies.org.

You can block most cookies (except for Flash cookies) by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our sites, or you may experience reduced functionality when accessing certain services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our website.

You can opt-out of receiving cookies from a range of ad servers (including, among others, Doubleclick, Videology, AudienceScience, Flashtalking and Microsoft) by visiting www.youronlinechoices.com and following the instructions provided.

Generally you can't delete Flash cookies (also known as local shared objects) with browser controls, but Adobe's website at www.adobe.com provides information on how to delete or disable Flash cookies. Click here for details. Please note that if you disable Flash cookies, you will not be able to play content on the ITV Player.

If you want to delete cookies from the browser on your mobile phone, you will need to refer to your handset manual.

Our Website

Our website is powered by Creativity Sells Limited, our third party web services provider. Creativity Sells Ltd is committed to ensuring that data is processed in accordance with applicable data privacy laws, and is kept secure. Creativity Sells Ltd uses CompuWeb Communications Services Limited as its website hosting provider. All data processed by Creativity Sells Ltd is stored on CompuWeb Communications Services Limited's web servers in the UK.

When someone visits our website, Creativity Sells Ltd collects standard internet log information (your IP address, browser, and type of device) and details of visitor behaviour patterns (where you joined our site from, the path you take through our site and where you leave). These are stored against unique ids (which are strings of numbers). Creativity Sells Ltd collects this information for the legitimate business purpose of monitoring the number of visitors to the various parts of the site, the general geographic location of visitors and engagement levels, which in turn enables it to make improvements to its websites and services, and provide business intelligence. This information is only processed in a way which does not identify anyone. It is kept indefinitely.

Creativity Sells Ltd also uses Google Analytics to collect standard internet log information and details of visitor behaviour patterns, which are stored against unique ids (i.e. strings of numbers). We collect this information for the legitimate business purpose of monitoring website traffic and engagement levels, which in turn enables us to make improvements to our website and the way we sell our products and services. This information is only processed in a way which does not identify anyone. It is kept indefinitely.

ICO Registration

We are registered as a data controller with the information commissioners office and our registration number is:ZA384364

Data Protection Contact

Any data protection issues can be directed to;
Sales@singletracker.co.uk or
01270 212965
or
Single Tracker Motorcycles
20-26 Flag Lane
Crewe
Cheshire
CW1 3BG

 

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Updated August 20th 2018